Book Me RU EN

Privacy Policy

Revision of 04.07.2026

This Privacy Policy (the «Policy») sets out how personal data of Users of the «Book Me» service (zapis-master.ru) is processed and protected, and applies to all data the Operator may obtain about a User.

1. General provisions

1.1. The personal-data operator is the owner of the «Book Me» service.

1.2. The Policy is drawn up in accordance with Federal Law of the Russian Federation No. 152-FZ «On Personal Data».

1.3. By using the Service, the User agrees to this Policy. If you do not agree, please stop using the Service.

2. Categories of personal data processed

surname, first name (patronymic); phone number; e-mail address; booking details (professional, service, date, time); visit history; technical data (IP address, cookies, device data).

The Operator does not process special categories of personal data or biometric personal data.

3. Purposes of processing

registration and authentication; enabling online booking and communication with the professional; service notifications and reminders; user support; payment processing; improving the Service; compliance with legal requirements.

4. Legal grounds for processing

4.1. The User's consent to the processing of personal data (see the Consent to Personal Data Processing).

4.2. The conclusion and performance of the contract between the User and the Service under the Terms of Use.

4.3. Compliance with applicable legal requirements.

5. Procedure and periods of processing

5.1. Processing is carried out with and without automation.

5.2. Initial collection and storage of personal data take place in databases located in the Russian Federation.

5.3. Personal data is kept until the purposes of processing are achieved or the consent is withdrawn; thereafter it is deleted or depersonalised within the period established by law.

6. Transfer to third parties and cross-border transfer

6.1. The Operator transfers personal data to third parties only for the purposes stated: professionals (to the extent necessary for a booking), payment services, notification services and the hosting provider, provided they observe confidentiality.

6.2. Cross-border transfer is carried out in compliance with Law No. 152-FZ; where data is transferred to countries that do not ensure adequate protection, after notifying the authorised body (Roskomnadzor).

7. Rights of the personal-data subject

7.1. The User has the right to: obtain information about the processing of their data; require its rectification, blocking or deletion; and withdraw consent to processing.

7.2. Rights are exercised under Article 14 of Law No. 152-FZ.

7.3. To exercise your rights or withdraw consent, write to support@zapis-master.ru (see also the Consent to Personal Data Processing).

8. Cookies

The Service uses strictly necessary cookies to operate (session, security). The User may restrict cookies in the browser settings; some features of the Service may then become unavailable.

9. Protection measures

The Operator takes the necessary legal, organisational and technical measures to protect personal data against unlawful access, destruction, modification, blocking, copying and distribution.

10. Changes to the Policy

The Operator may amend this Policy. A new revision takes effect once published at zapis-master.ru, unless stated otherwise.

11. Operator contact

For personal-data enquiries: support@zapis-master.ru.